Return Policy

Return Policy

How long do I have to return/exchange an item?
Contact us with your order number within 30 days of receipt.  When your return/exchange is authorized, we will provide you with instructions on how to exchange/return the item of purchase.

What items can I return/exchange?
Within the 30 day period after purchase, items that are in its original condition (unused and unaltered) can be returned/exchanged with all tags intact.

What items are non-refundable? 
Closeout sale items are non-refundable.

What if the item I received is damaged?
Contact us within 7 days of the delivered date to receive further instructions to exchange/return.

How will I be refunded?
All refunds will be sent to the original method of payment.

How soon will I get my refund?
Refunds will be processed within 5-7 business days after receipt of the returned item.
 
Please NOTE: If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

If you have any further inquiries, please contact us at your earliest convenience via phone or e-mail.